Privacy Policy
This Privacy Policy explains how Gigitright Limited collects, uses, protects, shares, stores, and manages personal information across our website, soft launch activities, and current or future platform services.
- Version
- 1.0
- Effective Date
- 20 June 2026
- Last Updated
- 20 June 2026
Privacy at a Glance
At Gigitright, privacy is part of trust. Here is the simple version:
- We collect information needed to provide, secure, improve, and grow our services.
- We do not sell personal information.
- We use trusted third-party providers to operate forms, bookings, payments, communications, analytics, hosting, and storage.
- You can opt out of marketing communications at any time.
- You may contact us about your privacy rights at legal@gigitright.com.
1.Introduction
Welcome to Gigitright.
Gigitright Limited (“Gigitright”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly, transparently, and securely.
This Privacy Policy explains how we collect, use, disclose, store, transfer, and protect personal information when you visit our website, join our waitlist, apply as a freelancer, submit a client project brief, book a discovery call, contact us, register for webinars or events, subscribe to newsletters, join our affiliate program, use our Concierge Service, create or maintain a Gigitright account, or use our current or future platform services.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
2.Who We Are
Data Controller:
Gigitright Limited
Privacy & Data Protection Contact:
Legal & Compliance Team
Email: legal@gigitright.com
For privacy-related inquiries, requests, or complaints, please contact us using the email address above.
3.Information We Collect
Depending on how you interact with Gigitright, we may collect the following categories of personal information:
Identity Information
- Full name
- Username
- Government-issued identification documents
- Verification records
Contact Information
- Email address
- Phone number
- Country
- City
- Time zone
Professional Information
- Job title
- Skills
- Certifications
- Education history
- Resume or CV
- Portfolio links
- Work samples
- Professional profile information
Business Information
- Company name
- Business contact information
- Project requirements
- Budgets
- Timelines
Financial Information
Where necessary to facilitate transactions, payouts, refunds, escrow services, affiliate commissions, or regulatory compliance, we may collect bank account details, payment account information, transaction records, and tax information where required by law.
Gigitright does not store complete payment card details on its servers. Payment processing is handled by authorized third-party payment providers.
Communications
- Contact form submissions
- Discovery call requests
- Webinar registrations
- Customer support communications
- Feedback and survey responses
- Email correspondence
Social Information
- Social media profile links
- Public professional profile information
4.Identity Verification
To maintain a trusted and secure platform, we may collect and process government-issued identification documents and related verification information.
This information may be used for identity verification, fraud prevention, platform security, regulatory compliance, dispute resolution, risk management, and trust and safety initiatives.
Verification information is handled securely and accessed only where necessary.
5.Automatically Collected Information
When you visit our website, we may automatically collect information including IP address, device type, browser type, operating system, language preferences, website activity, referring websites, session information, and traffic source information.
This information helps us improve platform performance, security, analytics, and user experience.
7.How We Use Information
We may use personal information to create and manage accounts, process applications, deliver platform functionality, facilitate freelancer-client interactions, operate Concierge Services, verify identities, detect fraud, prevent abuse, protect users and systems, respond to inquiries, provide customer support, send service-related notifications, send newsletters, promote events and webinars, process payments, facilitate payouts, manage refunds, operate escrow services, track affiliate commissions, improve website functionality, enhance user experience, develop new products and services, meet legal obligations, resolve disputes, enforce agreements, and protect rights and interests.
You may opt out of marketing communications at any time.
8.Automated Systems & AI
We may use automated systems, machine learning technologies, and artificial intelligence tools to support platform operations, user matching and recommendations, fraud detection, security monitoring, customer support, analytics and reporting, and service improvements.
Such tools are designed to enhance efficiency, security, and user experience.
9.Legal Basis
Where required by applicable law, we process personal information based on one or more of the following legal grounds:
- Consent
- Contractual necessity
- Legal obligation
- Legitimate interests
- Fraud prevention
- Protection of users and platform security
11.International Transfers
Because Gigitright operates globally, your information may be processed or stored in countries outside your country of residence.
Where international transfers occur, we implement reasonable safeguards designed to protect personal information in accordance with applicable laws.
12.Data Retention
We retain personal information only for as long as reasonably necessary.
| Data Category | Retention Period |
|---|---|
| Waitlist records | Up to 24 months |
| Contact enquiries | Up to 24 months |
| Webinar registrations | Up to 24 months |
| Marketing subscribers | Until unsubscribe + up to 24 months |
| Freelancer applications | Up to 7 years after inactivity |
| Client project enquiries | Up to 7 years |
| Affiliate records | Up to 7 years |
| Transaction records | Minimum 7 years |
| Identity verification records | Up to 5 years after account closure |
| Analytics records | Up to 26 months |
We may retain information longer where legally required or necessary to resolve disputes, prevent fraud, or enforce agreements.
13.Security
We maintain technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, loss, theft, misuse, alteration, disclosure, or destruction.
Although we take reasonable precautions, no method of transmission or storage can be guaranteed to be completely secure.
Where required by applicable law, we will notify affected individuals and relevant authorities of certain personal data breaches.
14.Your Rights
Depending on your location, you may have the right to access your information, correct inaccurate information, request deletion, restrict processing, object to processing, withdraw consent, request data portability, or lodge complaints with applicable authorities.
Requests may be submitted to legal@gigitright.com.
We may verify your identity before fulfilling certain requests.
15.Marketing
You may receive newsletters, product updates, event invitations, webinar announcements, promotional communications, and service notifications.
You may unsubscribe from marketing communications at any time by using the unsubscribe link provided in communications or contacting legal@gigitright.com.
Service-related communications may still be sent where necessary.
16.Children’s Privacy
Our website may be accessed by individuals of all ages.
However, account registration, freelancing activities, client hiring, Concierge Services, affiliate participation, payment services, and other platform services are intended only for individuals who are at least eighteen (18) years old or the age of majority in their jurisdiction.
We do not knowingly collect personal information from children in violation of applicable law.
17.Third-Party Websites
Our website may contain links to third-party websites, products, or services.
We are not responsible for the privacy practices of third parties. Users should review the privacy policies of third-party websites before providing personal information.
18.Future Platform Features
This Privacy Policy applies to current and future Gigitright services, including marketplace services, Concierge Services, identity verification, freelancer verification, escrow services, wallet functionality, messaging systems, reviews and ratings, affiliate programs, academy and learning services, fraud detection systems, trust and safety programs, AI-assisted matching systems, and future products or services introduced by Gigitright.
Additional notices may be provided where required.
19.Changes
We may update this Privacy Policy from time to time.
When material changes are made, we may provide notice through our website, email communications, or other appropriate channels.
The latest version will always be published on this page.
20.Contact Us
For privacy requests, complaints, or questions:
Legal & Compliance Team
Gigitright Limited
Email: legal@gigitright.com
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